Terms of Use and Protection of Personal and Sensitive Information

Terms of Use

Welcome to Assurancia Groupe Tardif's website, in partnership with Assurancia Inc. By browsing our website, you agree to the following terms and conditions of use. If this is not your intention, please exit the site.

Intellectual Property Notice

Assurancia Groupe Tardif's (or Assurancia Inc.) website and its content, as well as the content to which it provides access, are protected by copyright. Any adaptation or distribution is prohibited unless prior permission has been obtained. 

Disclaimer

Assurancia Groupe Tardif (or Assurancia Inc.) makes no warranties regarding the accuracy, relevance, or reliability of the website's content, nor with respect to any errors or omissions it may contain. Under no circumstances should the information on the website be interpreted as legal advice. Assurancia Groupe Tardif (or Assurancia Inc.) disclaims all responsibility for its use.

Privacy Protection

Respecting your privacy and security is essential to us. We do not collect personal information on our website unless you choose to provide it. This information is solely used to provide the services you request. Unless explicitly stated otherwise, no personal information, email addresses, or other data are sold, rented, exchanged, or transmitted to anyone. If you have any questions about your privacy or security, please feel free to contact us. You can also verify the information we have about you. However, we cannot transmit this information over the phone or via email to protect your privacy.

Protection of personal information

 Assurancia Groupe Tardif wishes to inform the consumer about several measures taken by the firm regarding the management of personal and sensitive information of its clients (potential and real).

Assurancia Groupe Tardif respects your right to the protection of personal and sensitive information, in accordance with the laws of Quebec and Canada on privacy protection.

Assurancia Groupe Tardif has appointed Alex Laflamme, a strategic and financial analyst, as the person responsible for the protection of personal and sensitive information within the firm.

Assurancia Groupe Tardif has implemented adequate computer security measures to respect the protection of your personal information. Additionally, Assurancia Groupe Tardif has a policy regarding the protection of personal information. This policy is available upon request at: alaflamme@assuranciagt.ca

Assurancia Groupe Tardif has established a separate policy for staff to raise awareness of best practices to adopt in professional activities for the firm.

Assurancia Groupe Tardif may be required to collect personal information about you. This personal information is used exclusively by Assurancia Groupe Tardif to communicate with you, provide you with requested services or information, or send you information that may be of interest to you. Assurancia Groupe Tardif will only use personal information for these purposes, unless consent is obtained. If you do not wish to receive additional information, please let us know by contacting us.

Firm Personnel

The firm’s employees have signed a confidentiality and non-disclosure agreement regarding personal and sensitive information, including information relating to the firm’s clients. Under this agreement, employees may only use the information to which they have access within the scope of the firm’s professional activities, in accordance with legislative, regulatory, and ethical requirements, and solely for the purposes for which the information was collected.

Employees are also required to protect the integrity of the information to which they have access and to ensure its confidentiality. They must not disclose such information unless they are expressly authorized to do so by their manager or required to do so by law.

Communication Method

The firm uses the Outlook messaging service to communicate with its clients (current and prospective). The firm cannot guarantee the full security of this method of communication. In this context, when a client chooses to use this communication method, they acknowledge and accept the risks that may result. Communication by mail is also available.

Retention and Destruction of Information

The firm retains client files in accordance with legislative and regulatory requirements, including measures designed to ensure their security, for the period prescribed by applicable laws and regulations.

If personal information must be destroyed, the firm uses secure methods to do so.

Complaints

In the case of a dispute or complaint regarding the protection of personal and sensitive information, the consumer or client is invited to contact the firm or consult the policy for handling disputes and complaints.

To contact the firm or obtain the policy:

• By mail: 299 Boulevard Frontenac W. Thetford Mines, QC G6G 6K2
• By email: vhamel@assuranciagt.ca
• By phone: 418-623-3028 ext. #38474